COVID-19 UPDATE

UPDATED: 1 JULY 2020

BOUTIQUE UPDATES

WE ARE PLEASED TO ANNOUNCE THE REOPENING OF OUR TOM FORD BOUTIQUE IN LONDON. OUR PRIORITY CONTINUES TO BE THE HEALTH AND WELLBEING OF OUR EMPLOYEES AND CLIENTS. FOR YOUR SAFETY, AND IN AN EFFORT TO PROVIDE YOU WITH A TRUE LUXURY SHOPPING EXPERIENCE, WE WILL BE LIMITING THE NUMBER OF CUSTOMERS INSIDE OF THE BOUTIQUE AT ONE TIME AND WILL BE TAKING EXTRA SAFETY MEASURES. 

 

PLEASE CONTACT YOUR LOCAL STORE DIRECTLY FOR HOURS OF OPERATION OR TO SCHEDULE AN APPOINTMENT. AT HOME DELIVERY REMAINS AVAILABLE FOR YOUR CONVENIENCE. YOU MAY ALSO EMAIL A STYLE CONSULTANT HERE TO SCHEDULE A VIRTUAL APPOINTMENT. 

  • LONDON 44 203 141 7800

THANK YOU FOR YOUR CONTINUED LOYALTY AND WE LOOK FORWARD TO SEEING YOU SOON.

 

STEPS WE ARE TAKING FOR YOUR SAFETY

THE HEALTH AND SAFETY OF OUR EMPLOYEES AND CUSTOMERS IS OUR HIGHEST PRIORITY. BELOW ARE SOME OF THE SAFETY MEASURES WE ARE TAKING IN OUR BOUTIQUES AT THIS TIME:

  • OUR STORES HAVE BEEN DEEP CLEANED AND SANITIZED UPON OPENING, AND WE ARE IMPLEMENTING ENHANCED REGULAR CLEANING PROTOCOLS (INCLUDING ALL GARMENTS).  
  • WE ARE PROVIDING FACE COVERINGS AND GLOVES FOR ALL EMPLOYEES AND CUSTOMERS. PLEASE SEE A SALE ASSOCIATE IF YOU NEED PERSONAL PROTECTIVE EQUIPMENT, WHICH IS REQUIRED IN ORDER TO SHOP IN STORE.
  • WE ARE REQUIRING ALL EMPLOYEES WITH A FEVER OR FLU-LIKE SYMPTOMS TO STAY HOME.
  • PLEASE MAINTAIN A DISTANCE OF 6 FEET BETWEEN YOURSELF AND OTHERS - IMPLEMENTING SOCIAL DISTANCING MEASURES.
  • ONLY OUR SALES ASSOCIATES MAY HANDLE MERCHANDISE DISPLAYED IN THE STORE.  PLEASE ASK YOUR SALES ASSOCIATE SHOULD YOU WISH TO TRY ANYTHING ON.  THERE WILL BE A LIMIT OF ITEMS THAT CAN BE TRIED ON.
  • AT THIS TIME THERE WILL BE NO SAMPLING OF BEAUTY PRODUCTS OTHER THAN FRAGRANCE.
  • ALL BEAUTY, EYEWEAR, TIMEPIECE, AND JEWELRY SALES ARE FINAL.

 

OUR ECOMMERCE DISTRIBUTION CENTER PRACTICES SAFE ORDER PROCESSING PROTOCOLS, INCLUDING THE FOLLOWING STEPS.

  • MASKS AND GLOVES ARE PROVIDED TO ALL DISTRIBUTION CENTER EMPLOYEES.
  • 6 FEET MARKINGS HAVE BEEN PLACED ON THE FLOOR TO SUPPORT SAFE SOCIAL DISTANCING.
  • PACKING AND SCANNING EQUIPMENT IS REGULARLY SANITIZED.
  • ALL WORKSTATIONS ARE THOROUGHLY SANITIZED BETWEEN SHIFTS.
  • ALL COMMON AREAS ARE REGULARLY SANITIZED.
  • THE DISTRIBUTION CENTER IS FULLY SANITIZED DAILY.

THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION IN KEEPING US ALL SAFE.

 

UPDATED 19 MARCH 2020

 

DEAR CLIENTS,

WE ARE DEEPLY COMMITTED TO THE HEALTH AND WELL-BEING OF OUR EMPLOYEES, CLIENTS AND COMMUNITY.

IN AN EFFORT TO PROTECT THE HEALTH AND WELL-BEING OF OUR EMPLOYEES, CLIENTS AND COMMUNITY AMIDST THE COVID-19 OUTBREAK, WE HAVE MADE THE DECISION TO TEMPORARILY CLOSE OUR NORTH AMERICA TOM FORD BOUTIQUES BEGINNING MARCH 18TH, AS WELL AS OUR SLOANE STREET STORE IN LONDON BEGINNING MARCH 20TH, 2020. OUR MILAN AND ZURICH BOUTIQUES, AS WELL AS OUR OUTLET STORE IN LECCIO REGGELLO WILL ALSO REMAIN TEMPORARILY CLOSED UNTIL FURTHER NOTICE.

YOU CAN CONTINUE TO FOLLOW US AT @TOMFORD ON FACEBOOK AND INSTAGRAM FOR THE LATEST UPDATES, AS WELL AS ONLINE WHERE YOU CAN STILL SHOP YOUR FAVORITE PRODUCTS.

WE APPRECIATE YOU BEING PART OF THE TOM FORD COMMUNITY, AND WE LOOK FORWARD TO SERVING YOU IN OUR STORES AGAIN SOON.

TOM FORD INTERNATIONAL